Community Heart Failure ServiceCommunity
Urgent Advice
To discuss an urgent referral or gain some urgent advice, please contact the Registrar or Consultant through switchboard 1300 744 284 or our GP Only Enquiry Line 5687 0003
Are you referring to the right service?
- This time-limited service is for adults living in the Gold Coast catchment area, aged over 18 years who require specialist intervention for chronic heart failure. The service offers:
- Heart failure medication titration clinic for clients who have a confirmed diagnosis of chronic heart failure and who are managed by a public Gold Coast Cardiologist
- Heart failure education and exercise program
- Multidisciplinary assessment, intervention and evaluation
- We do not provide long-term, ongoing support for clients
The Community Heart Failure Program does not participate in the GP Management Plan, Team Care Arrangement or DVA Gold Card Holders.
Conditions
Out of Scope Services
- If a diagnosis of chronic heart failure has not been investigated or confirmed please refer to Cardiology
- The heart failure medication titration clinic is not available for clients being managed by private Cardiologists
- Clients who reside in a high-level care residential aged care facility
- Clients who live outside of the Gold Coast catchment area who can access replicate services in their local government area
Out of Catchment
Gold Coast Health is responsible for providing public health services to the people who reside within its boundaries. Special consideration is made for patients requiring tertiary services or for services that are not provided by their local hospital and health service district. If your patient lives outside the Gold Coast Health catchment area and you wish to refer them to one of our services, please indicate relevant medical or social information that will assist with the processing of your referral.
Notes
Please note that where appropriate and where available, the referral may be streamed to an associated public allied health and/or nursing service. Access to some specific services may include initial assessment and management by associated allied health and/or nursing, which may either facilitate or negate the need to see the public medical specialist.
- A change in patient circumstance (such as condition deteriorating or becoming pregnant) may affect the urgency categorisation and should be communicated as soon as possible.
- Please indicate in the referral if the patient is unable to access mandatory tests or investigations as they incur a cost or are unavailable locally.
- If your patient consents to telehealth, please indicate in the body of the referral.
Patient Must Bring
- Medicare card
- Any concession cards (e.g. Pension, Health Care, DVA, PBS Safety Net, ADF, etc.)
- Current medication list
- Reading glasses, hearing and mobility aids
Send Referrals To
Smart Referrals
Preferred Method
About Smart Referrals
Secure Web Transfer
Send to: Gold Coast Health Service District
Internal Referrals
Not Available
Fax
Post
Central Intake Unit
Robina Health Precinct
Level 4, 2 Campus Crescent
Robina QLD 4226
Enquiries
Service Availability
Facilities
If you would like to send a named referral, please address it to the specialist listed above, who will allocate a suitably qualified specialist to see the patient. Alternatively, you can view a full list of our specialists.