Complex or undifferentiated medical problems
Adult

Internal Medicine

Useful Management Information

  • Refer to local guidelines
  • Laboratory tests should be limited and dependent on the history and examination
  • Available depression tools include:
  • PHQ-2 – 2 question screening tool
  • K-10 – 10 question screening tool
  • Consider referral to dietitian if significant weight loss reported.
  • Myalgic Encephalomyelitis/Chronic Fatigue Syndrome and Fibromyalgia: consider requesting General Medicine Assessment. Early management is critical to better health and well-being

Minimum Referral Criteria

Does your patient meet the minimum referral criteria?
Category 1 (appointment within 30 calendar days)
  • Unstable co-morbidities which require early medical intervention to prevent further deterioration that may result in emergency hospitalisation*
  • Recent discharge from hospital or emergency department (<4 weeks) and need for ongoing surveillance and optimisation of co-morbidities
  • Acute exacerbation of chronic medical condition which impacts on other co-morbidities and requires close monitoring
  • Rapidly progressive or recent onset of undifferentiated syndromes (eg pyrexia [T<39°C] of unknown origin, marked decline in cognitive function, generalised sub-acute myalgia/arthralgia or other undifferentiated rheumatic syndromes, generalised lymphadenopathy) for which definitive diagnosis and/or management plan is required
  • Fatigue lasting more than 3 months and any of the following:
    • significant weight loss (≥5% body weight in previous 6 months)
    • recent and/or progressive onset in previously well, older patient
    • dyspnoea or other features suggestive of cardiorespiratory compromise
    • unexplained lymphadenopathy
    • presence of fever

* If further deterioration in symptomatology; these unstable patients should present to the nearest Emergency Department without delay; and not wait for their Cat 1 clinic appointments

Category 2 (appointment within 90 calendar days)
  • Stable co-morbidities that require risk assessment and medical optimisation
  • Stable or slowly progressive undifferentiated syndromes (eg fatigue, decline in cognitive function, generalised lymphadenopathy) for which definitive diagnosis and/or management plan is required
  • Chronic symptoms (eg dyspnoea, dizziness, imbalance) or condition requiring investigations and management to minimise long term impairment
  • Chronic symptoms causing significant social/economic/functional impairment
  • Diagnostic dilemmas requiring further investigation or confirmation
  • Connective tissue disease which is active but not life threatening
  • Polymyalgia rheumatica (PMR)
  • Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME-CFS): If there is significant uncertainty about the diagnosis
Category 3 (appointment within 365 calendar days)
  • Multiple co-morbidities in need of regular review where referral to two or more specialty clinics imposes an unacceptable burden on patients
  • Soft tissue rheumatism
  • Non-progressive fatigue lasting longer than 3 months that remains unexplained despite detailed investigation
  • Myalgic Encephalomyelitis/Chronic Fatigue Syndrome
  • Fibromyalgia

If your patient does not meet the minimum referral criteria

  • Assessment and management information may be found on a range of conditions at HealthPathways
  • If the patient does not meet the criteria for referral but the referring practitioner believes the patient requires specialist review, a clinical override may be requested:
    • Please explain why (e.g. warning signs or symptoms, clinical modifiers, uncertain about diagnosis, etc.)
  • Please note that your referral may not be accepted or may be redirected to another service

Essential Referral Information

  • Relevant medical history, co-morbidities (including depression and anxiety)
  • and Medications (including over the counter (OTC) and complementary medications, andincludingan assessment of adherence)
  • Details of all treatments offered and assessment of efficacy
  • CA clear indication of clinical question that the specialist is required to address
  • Details of any functional decline or cognitive impairment
  • FBC results
  • ELFT results
  • ESR results
  • TSH results

In cases of suspected malignancy, pyrexia of unknown origin or generalised lymphadenopathy, also include:

  • CT scan chest/abdomen/pelvis
  • ANA plus full auto-antibody profile if ANA > 1/640
  • Serum protein electrophoresis
  • In cases of myalgia/arthralgia, also include:
  • Creatinine Phosphokinase (CK)
  • ANA plus full auto-antibody profile if ANA > 1/640

In cases of poorly controlled diabetes, also include:

  • HbA1cIn cases of suspected rheumatological or systemic inflammatory conditions, also include:
  • CRP, Rheumatoid factor & ANA results
  • In cases of suspected or known cardiorespiratory disease, also include:
  • CXR

In cases of unexplained fatigue of recent onset, also include:

  • Impact on daily life and work (including falling asleep while driving)
  • CXR
  • Urinalysis results
  • Calcium, ESR/CRP, iron studies, CPK (if muscle weakness or pain), vitamin B12 & folate

Additional Referral Information

  • Existing psychosocial issues and supports
  • Copies of discharge summaries and outpatient letters relating to encounters with other specialists (if available)
  • ECG
  • BNP (if available)
  • Magnesium and phosphate results (if appropriateindicated)
  • Documentation relating to past hospitalisations and clinic visits for anxiety/depression (if available)
  • Background information on occupational history and past infectious diseases (if appropriate)
Last updated 21 February 2025

Send Referrals To

Smart Referrals

Preferred Method
About Smart Referrals

Secure Web Transfer

Send to: Gold Coast Health Service District

Internal Referrals

Internal Medicine (E-Blueslips)

Fax

(07) 5687 4497

Post

Booking and Referral Centre
Gold Coast University Hospital
1 Hospital Boulevard
Southport QLD 4215

Enquiries

1300 559 083

Related HealthPathways

No directly related pathways found

Service Availability

Dr Yogesh Raje
Medical Director Internal Medicine

Facilities

Gold Coast University Hospital
Robina Hospital

If you would like to send a named referral, please address it to the specialist listed above, who will allocate a suitably qualified specialist to see the patient. Alternatively, you can view a full list of our specialists.

Gold Coast Health - For Clinicians
© The State of Queensland 1995-2021 | Queensland Government
Queensland Government acknowledges the Traditional Owners of the land and pays respect to Elders past, present and future.