Useful Management Information

  • Refer to HealthPathways for assessment and management recommendations.
  • Consider referring to a dietitian with knowledge and experience in managing gastrointestinal issues

Note: If a patient who has been fully investigated 2 years prior to referral. Then the referrer and the receiving clinician will need to exercise clinical decision making in triaging and or value in repeat endoscopy / colonoscopy procedures


Minimum Referral Criteria

Does your patient meet the minimum referral criteria?
Category 1 (appointment within 30 calendar days)

Progressive or persistent symptoms with any of the following concerning features:

  • ≥5% unintentional weight loss within 6 months
  • Gastrointestinal bleeding
  • Iron deficiency in males and non-menstruating females, or unexplained iron deficiency in menstruating females
  • Persistent vomiting
  • Abnormal imaging or mass
  • Bloody or nocturnal diarrhoea
  • Persistent unexplained abdominal pain
  • Personal history of oesophageal, gastric or colorectal cancer, inflammatory bowel disease, or Barrett's oesophagus
  • Known colonic polyp(s) overdue for surveillance


Category 2 (appointment within 90 calendar days)
  • Progressive or persistent symptoms despite medical management without concerning features (as defined above)

Note: Referrals for conditions such as altered bowel habits should be directed through the most clinically appropriate pathway. This may include a complementary care pathway, a Dietitian First gastroenterology clinic pathway. The triage process should be guided by the patient’s predominant clinical features, the suspected underlying cause, and the investigations or interventions most likely to be required.

In some Hospital and Health Services (HHSs), patients may be considered for an initial assessment by a Dietitian, either before or instead of being referred to Gastroenterology. This approach supports appropriate and timely referrals to the most suitable pathway, ensuring patients receive the care that best addresses their specific needs.

Category 3 (appointment within 365 calendar days)
  • Altered bowel habits with no identifiable cause despite previous endoscopy, colonoscopy, and abdominal imaging within the past 2 years, with no significant change in symptoms and normal blood tests (FBC, ELFTs, Iron Studies).

Note: Referrals for conditions such as altered bowel habits should be directed through the most clinically appropriate pathway. This may include a complementary care pathway, a Dietitian First gastroenterology clinic pathway. The triage process should be guided by the patient’s predominant clinical features, the suspected underlying cause, and the investigations or interventions most likely to be required.

In some Hospital and Health Services (HHSs), patients may be considered for an initial assessment by a Dietitian, either before or instead of being referred to Gastroenterology. This approach supports appropriate and timely referrals to the most suitable pathway, ensuring patients receive the care that best addresses their specific needs.

If your patient does not meet the minimum referral criteria

  • Assessment and management information may be found on a range of conditions at HealthPathways
  • If the patient does not meet the criteria for referral but the referring practitioner believes the patient requires specialist review, a clinical override may be requested:
    • Please explain why (e.g. warning signs or symptoms, clinical modifiers, uncertain about diagnosis, etc.)
  • Please note that your referral may not be accepted or may be redirected to another service

Essential Referral Information

  • Patient and family history of gastrointestinal cancer
  • ELFTs, FBC, iron studies results
  • Coeliac serology results
  • iFOBT/FIT for all patients aged ≥40 years and a faecal calprotectin for patients under 50 years (who meet MBS criteria for testing), particularly if there has been no endoscopy or colonoscopy in the past two years
  • Symptom duration (> 6 weeks) or negative stool infective screen (Multiplex PCR,C Diff.)


Additional Referral Information

  • Relevant imaging reports
  • Thyroid studies
Last updated 4 November 2026

Send Referrals To

Smart Referrals

Preferred Method
About Smart Referrals

Secure Web Transfer

Medical Objects Account: GQ42150009Z

HealthLink EDI: Qldgchsd

Internal Referrals

Gastroenterology qhRefer

Fax

07 5687 4497

Post

Booking and Referral Centre
Gold Coast University Hospital
1 Hospital Boulevard
Southport QLD 4215

Enquiries

1300 559 083

Related HealthPathways

No directly related pathways found

Service Availability

Dr Russell Canavan
Medical Director Hepatology, and Gastroenterology

Facilities

Gold Coast University Hospital
Robina Hospital
Varsity Lakes Day Hospital

If you would like to send a named referral, please address it to the specialist listed above, who will allocate a suitably qualified specialist to see the patient. Alternatively, you can view a full list of our specialists.

Gold Coast Health - For Clinicians
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